FAQ
ご予約・キャンセル・料金・お支払いについて
Cancellation fees will be charged as follows:
Free up to 31 days before
30 to 21 days in advance: 10% of accommodation fee
20 to 11 days in advance: 20% of the accommodation fee
10 to 2 days in advance: 30% of accommodation fee
Up to one day before: 50% of accommodation fee
On the day/no notice: 100% of accommodation fee
Yes, you can.
We accept VISA, MasterCard, JCB, American Express, DinersClub, DISCOVER, and OCS (Oaks Card).
Please check the [Prices for each season] page here.
Yes, we do. Currently, we sell by number of people and the price is variable. Due to the functionality of the reservation system, we cannot change the number of people, so please contact us for more information.
Please check each site for the latest prices. Please check whether the sales site has its own discounts or coupons.
If you would like a plan that includes airfare or card payment, please use the relevant website or travel agency.
We offer discounted rates for stays of 3 nights or more. Please contact us for long-term stays. Please contact us for more details.
◆ Please set up your email to receive emails from yoyku@kataaki.com .
This form is a system that will send you an automatic reply email as soon as possible after you make a reservation.
If you do not receive an automatic reply email after making a reservation, please check the following possible reasons.
◆Customers using free email services such as Yahoo! Mail
The reply email may end up in your spam folder.
We apologize for the inconvenience, but please check your spam folder.
◆ Customers using mobile phone email
If you have domain rejection set up in your email reception settings, please cancel it.
Please check as the default setting may be set to reject when you make your purchase.
◆If you enter the wrong email address
If you do not receive an automatic reply email even though there are no problems with the above settings,
The email address you entered may be incorrect.
The reservation form will generate an error if the total number of adults and children exceeds the capacity.
Please enter a number within the capacity limit.
Please also enter the original number of people and whether or not you require extra futons in the comments section.
You can cancel your reservation from the member screen without having to send us an email or call us.
Due to the system design and specifications (balancing with airline ticket reservations), only up to 5 people can be selected. Children up to 2 years old can stay free of charge if they share a bed with their parents. Please note that children 3 years old and over will be counted as people.
ご予約・キャンセル・料金・お支払いについて
Check-in is at 15:00 and check-out is at 10:00.
If you need to change your time due to flight times, etc., please contact us in advance.
It depends on the room preparation status and the number of pieces of luggage, but we can store it at the reception desk.
We would appreciate it if you could contact us in advance.
Sorry, we are not currently offering shuttle service.
Please use a rental car or taxi. Sato is about a 10-minute drive from the airport.
Children in elementary school and others who do not require additional futons can stay here.
If you require futons, we will charge 2,160 yen per set.
Toothbrush, cup, razor, cotton swabs, cotton, hairbrush, hair tie,
Each building is equipped with medicated shampoo, conditioner, body soap, hand soap, and hair dryers.
All buildings are equipped with an induction kitchen, refrigerator, rice cooker, microwave, toaster oven, electric kettle, frying pan, pots and dishes.
There are also photos on the village information page, so please take a look at those as well.
Salt, pepper, oil, soy sauce, etc. are available for rental at the reception desk.
Please let us know and we will prepare it for you.
Smoking is prohibited in all buildings. If you wish to smoke, please use the clam ashtrays located at the entrance to each building.
Each building is equipped with a fully automatic drum-type washing machine with drying function, which can be used at no extra charge.
Detergent and fabric softener are also provided.
For other enquiries, please contact us using the form below.
ご予約・キャンセル・料金・お支払いについて
We are unable to open the packages, so we can only accept items other than fresh food.
Please pay the shipping fee yourself (prepaid).
Since this is a remote island, there may be some discrepancies in the specified date and time. Please make sure to ship the item with plenty of time in advance.
Address: Kataaki no Sato TEL: *Please enter the start date of your stay, the name of the accommodation facility, and the representative's name in the item name section.
(Example) 4/1 ~ Machagama-ya Kataaki Taro
We can send your parcel by cash on delivery via Yamato Transport. Please ask at the reception if you wish to use this service.
Within a 5-minute drive from the village, there is a MaxValu, Don Quijote and a Farmers Market (JA Farmers' Market).
Miyakojima is a treasure trove of food, with a wide variety of restaurants.
One of the joys of traveling is going out into the city and discovering your favorite things.
If you absolutely must, we will tell you privately in the village.
Due to hygiene considerations, indoor and outdoor activities are strictly prohibited.
It may be difficult, but because it is a wooden building, we pay close attention to maintenance. We ask for your understanding and cooperation so that we can continue to be used by everyone for as long as possible.
Please let us know the following information through the inquiry form. We will get back to you.
Date and time of shooting: XX month XX day XX hour to XX hour
Photography only, accommodation at Kataaki no Sato included
Will you use the guest room as a waiting room?
Photographer: Professional photographers and ordinary people
The photos will mainly be taken in the courtyard, but some photos can also be taken outside the house. Please contact us if you would like to take photos inside the house. You can also see the courtyard on our Instagram. https://www.instagram.com/explore/locations/738510248/However , the rooms are very busy with reservations from July to August, so we may not be able to accommodate your request. Thank you for your understanding.
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