Question 1

Q. Can I deliver food and clothing in advance?

Accepted Answer

We are unable to open the packages, so we can only accept items other than fresh food.Please pay the shipping fee yourself (prepaid).Since this is a remote island, there may be some discrepancies in the specified date and time. Please make sure to ship the item with plenty of time in advance.Address: Kataaki no Sato TEL: *Please enter the start date of your stay, the name of the accommodation facility, and the representative's name in the item name section.(Example) 4/1 ~ Machagama-ya Kataaki Taro

Question 2

Q. Can I have my package sent to my home?

Accepted Answer

We can send your parcel by cash on delivery via Yamato Transport. Please ask at the reception if you wish to use this service.

Question 3

Q. Where can I buy ingredients?

Accepted Answer

Within a 5-minute drive from the village, there is a MaxValu, Don Quijote and a Farmers Market (JA Farmers' Market).

Question 4

Q. Can you recommend a good restaurant?

Accepted Answer

Miyakojima is a treasure trove of food, with a wide variety of restaurants.One of the joys of traveling is going out into the city and discovering your favorite things.If you absolutely must, we will tell you privately in the village.

Question 5

Q. I would like to stay with my pet. Is that possible?

Accepted Answer

Due to hygiene considerations, indoor and outdoor activities are strictly prohibited.It may be difficult, but because it is a wooden building, we pay close attention to maintenance. We ask for your understanding and cooperation so that we can continue to be used by everyone for as long as possible.

Question 6

Q. I would like to take wedding photos in a typical Okinawan house. Is that possible?

Accepted Answer

Please let us know the following information through the inquiry form. We will get back to you.Date and time of shooting: XX month XX day XX hour to XX hourPhotography only, accommodation at Kataaki no Sato includedWill you use the guest room as a waiting room?Photographer: Professional photographers and ordinary peopleThe photos will mainly be taken in the courtyard, but some photos can also be taken outside the house. Please contact us if you would like to take photos inside the house. You can also see the courtyard on our Instagram. https://www.instagram.com/explore/locations/738510248/However , the rooms are very busy with reservations from July to August, so we may not be able to accommodate your request. Thank you for your understanding.

FAQ

ご予約・キャンセル・料金・お支払いについて

Q.Is there a cancellation fee?

Q. Can I pay by credit card on site?

Q. Do rates change on weekends and holidays?

Q. We planned to stay with 6 people, but now we have 5 people. Will the price change?

Q. Is the price different if I book through the website and through Rakuten or Jalan?

Q. I haven't received the reservation email.

Q. If I enter 2 adults and 3 children in a room for 4 people, an error occurs and I cannot make a reservation.

Q. I don't know how to cancel my reservation.

Q. I would like to make a reservation using a dynamic package (airline ticket and accommodation reservation)

ご予約・キャンセル・料金・お支払いについて

Q.What are the check-in and check-out times?

Q. Can I store my luggage before check-in time?

Q.Is there an airport shuttle?

Q. Is it possible for 4 adults and 1 child to stay in a room with a maximum capacity of 4?

Q.What kind of amenities are available?

Q. I would like to cook my own meals. What facilities are available?

Q.Are there any seasonings?

Q. Smoking is prohibited in all buildings. If you wish to smoke, please use the clam ashtrays at the entrance to each building.

Q. Does it cost to do laundry?

ご予約・キャンセル・料金・お支払いについて

Q. Can I deliver food and clothing in advance?

Q. Can I have my package sent to my home?

Q. Where can I buy ingredients?

Q. Can you recommend a good restaurant?

Q. I would like to stay with my pet. Is that possible?

Q. I would like to take wedding photos in a typical Okinawan house. Is that possible?

Village Blog

FAQ

Rental Equipment